Health eHeart Community

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Heart Rate sensor not working at all


#1

HI,

i just received my TIC WATCH 2 today , but the Heart Rate sensor not working at all, i click in heart rate , it keep telling me test failedalso, the heart rate sensor no blinking light at the back of the watchplease get back to me soonest

Please help.

I didn’t find the right solution from the Internet.

References:
https://forum.mobvoi.com/viewtopic.php?t=3034
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Thanks!


#2

Your question would have more validity if the reference link you mention was not an advertisement!